Class 9th Part B Chap No 11 IT and ITeS . Short Answar Queation.
Distinguish between Information and Communication Technology.
Think of Information Technology (IT) as using computers to work with information. This includes things like saving data, using software, and making reports. Communication Technology (CT) is about sending information from one place to another. This includes phones, the internet, and networks. ICT is when you put IT and CT together. For example, using a computer (IT) to send an email through the internet (CT) is ICT.
What do you understand by the term ITeS?
ITeS means "Information Technology enabled Services." It's like when a company uses computers and the internet to do some of its work that another company used to do for them. For example, a company might hire another company that uses computers to handle customer service calls or process payments. That's ITeS.
What is the meaning of the term outsourcing? How is it beneficial for business organizations?
Outsourcing is when a company hires another company to do some tasks that its own employees used to do. It's like a business saying, "Hey, can you handle our customer support?" instead of hiring more people themselves. This can help businesses in a few ways. It can save them money, because the other company might do it cheaper. It lets them focus on the main things they are good at. It can also make things work better and faster because the other company might have special skills.
What do you understand by BPO? Give names of some important BPO companies in India.
BPO stands for "Business Process Outsourcing." It's a type of outsourcing where a company hires another company to handle specific business tasks. These tasks could be things like answering phone calls, managing payroll, or handling technical support. Some big BPO companies in India are Tata Consultancy Services (TCS) BPO, Infosys BPM, Wipro BPO, Genpact, and Capgemini. These companies have many people who do these kinds of jobs for companies all over the world.
What is the IT-BPM sector? How is it helping the Indian economy?
The IT-BPM sector is the whole group of companies that work with computers (IT) and handle business tasks for other companies (BPM). This sector is very important for India's economy. It brings in a lot of money from other countries because these companies provide services to businesses worldwide. It also creates many jobs for people in India. Plus, it helps India grow and become more developed.
What are the three main types of organizations that constitute the IT-BPM sector in India?
There are three main kinds of companies in the IT-BPM sector in India:
- IT Services companies: These companies help other businesses with their computer needs, like building software or managing their networks.
- Business Process Outsourcing (BPO) companies: These are the companies that handle specific business tasks for other companies, like customer service or data entry.
- Software product companies: These companies create and sell their own software programs.
How is BPO sector different from the BPM sector?
BPM (Business Process Management) is a bigger idea. It's about looking at how a business does things and trying to make them better. This could involve using computers, but it doesn't always mean hiring another company. BPO is a specific part of this. It always means hiring an outside company to handle some of those business processes. So, BPO is like a type of BPM where you get help from another company.
Give some examples of the use of IT in our everyday life.
We use IT all the time! Here are some examples:
- Talking to friends and family using our phones and the internet (like email and social media).
- Buying things online.
- Learning new things by searching on the internet.
- Watching movies and listening to music on our computers and phones.
- Paying bills and checking our bank accounts online.
- Finding our way using maps on our phones.
- Using smart devices in our homes, like TVs that connect to the internet.
Write a short note on the use of IT in Banks.
IT is super important for banks today. It lets us do things like check our balance on our phones, take money out from ATMs, and pay for things online. Banks use computers to keep track of all the money, give out loans, and make sure everything is safe. IT has made banking much easier and faster for everyone.
How is education in our country getting benefitted from the use of IT?
IT is making education better in India in many ways. Now, students can learn online through websites and apps. There are digital books and videos that make learning more interesting. Teachers can use computers to teach and keep track of how students are doing. IT also helps connect students and teachers more easily. This means more people can get access to education, no matter where they live.
Describe the role of IT in the healthcare sector.
IT plays a big role in keeping us healthy. Hospitals use computers to store patient information (like medical records) so doctors can easily see our history. IT helps doctors do tests and see inside our bodies with advanced machines. People can even talk to doctors online using telemedicine. IT also helps in finding new medicines and managing how hospitals work.
How the use of IT is helping the government to deliver various government services to the citizens.
The government is using IT to make it easier for people to get services. Now, you can often go online to find information, apply for things like passports or licenses, and even pay bills. This saves time and makes it easier for everyone. The government can also use IT to communicate with people and make better decisions based on data.